Acta Infologica

Yazarlar: İsmail ÇETİN, Emine ŞENDURUR

Konular:Bilgisayar Bilimleri, Bilgi Sistemleri

Anahtar Kelimeler:Usability,Eye Tracking,Eye Behaviour,Online Search,Online Academic Sources

Özet: The aim of this study is to investigate the eye movements of participants during academic searching tasks. Since the Web of Science, Google Scholar, and Council of Higher Education Thesis Center are among the popular academic search platforms in Turkey, we focused on the usability of them. During the preliminary analysis, we explored the most problematic tasks, and then analyzed the eye movements. The problematic tasks were detected with respect to the unexpected differences of completion duration; the failure of completion status; unexpected number of clicks; high number of fixations; high fixation duration; unrelated fixation areas; and think aloud data. Tobii Studio 3.4.2 was utilized for both the collection and analysis of eye-tracking data. 21 academicians participated to the study. The results of the analysis indicated that due to interface design, the eye movements of participants tended to focus on unrelated parts of the screen. As a result, certain parameters of eye tracking demonstrated how participants’ eye movements tended to generate intense fixations, increased amount spent for unrelated areas, intense mouse clicks, and increased total amount spent for tasks. In addition to those parameters, users’ satisfaction levels showed a decrease as a result of unexpected experiences.

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