International Journal of Social And Humanities Sciences

Yazarlar: Firdevs KOÇ, Ahmet YATKIN

Konular:Sosyal

Anahtar Kelimeler:Balanced Scorecard,Performance,Strategic management,Public service,Efficiency and Productivity

Özet: With globalization and rapid development of technology, the management structure of organizations is significantly influenced. A successful management of an organi-zation, depends on its use of performance evaluation methods. The use of cost-based performance evaluation methods with just financial concerns, can lead the or-ganization to fail. Therefore, the performance assessment of organizations, in addi-tion to financial concerns should deal with many other intangible aspects. Consid-ered successful globally, and applied by many organizations, the method of bal-anced scorecard, is an effective method for managing a successful organization. The level of correctness for performance evaluation, provides confidence and stability over managers and also employees. With balanced scorecard method, performance evaluation correctness level can be very high. In this study, Balanced Scorecard method is examined in all its aspects. The Bal-anced Scorecard method which has importance in terms of strategic management, differs from many other forms of evaluation methods by handling all the financial and intangible values together in an organization. Thus, by considering all the posi-tive and negative aspects of the method of Balanced Scorecard, its contribution to the organizations that have implemented it, have been investigated. In this study, the Balanced Scorecard effects on the managers and employees, are evaluated.

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