International Journal of Business Ecosystem & Strategy

International Journal of Business Ecosystem & Strategy

Examining the relationship between burnout and job satisfaction of flight crew

Yazarlar: Engin Ozel, Umit Hacioglu

Cilt 3 , Sayı 1 , 2021 , Sayfalar 01-20

Konular:-

Anahtar Kelimeler:Fatigue,Burnout,Job Satistaction Flight Crew,Flight Safety,Aviation Industry

Özet: Fatigue as an emerging flight safety issue in the aviation industry requires an elaborate understanding and critical approach for proactive aviation management practices. The level of flight crew stress and fatigue must be critically managed to prevent flight accidents. Additionally, stress and fatigue have a negative influence on job satisfaction levels. This paper aims to examine the critical fatigue risk factors that affect the performance and safety of airline pilots and crew in the aviation industry. This paper also analyses the relationship between burnout and job satisfaction sub-dimensions. A factor analysis with a target population of 254 international flight crew has been conducted using the Minnesota Job Satisfaction Survey and Maslach Burnout questionnaire. The main findings of the study demonstrate that (i) cockpit and cabin crews’ job satisfaction and performance have been affected by stress and fatigue, (ii) psychological depression, anxiety and personal problems of the flight crew are the main causes of emotional fatigue, (iii) extensive flight hours and dealing with problematic passengers increase flight crew fatigue, (iv) personal achievements concerns and depersonalization increase flight crew fatigue.


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KAYNAK GÖSTER
BibTex
KOPYALA
@article{2021, title={Examining the relationship between burnout and job satisfaction of flight crew}, volume={3}, number={01–20}, publisher={International Journal of Business Ecosystem & Strategy}, author={Engin Ozel,Umit Hacioglu}, year={2021} }
APA
KOPYALA
Engin Ozel,Umit Hacioglu. (2021). Examining the relationship between burnout and job satisfaction of flight crew (Vol. 3). Vol. 3. International Journal of Business Ecosystem & Strategy.
MLA
KOPYALA
Engin Ozel,Umit Hacioglu. Examining the Relationship between Burnout and Job Satisfaction of Flight Crew. no. 01–20, International Journal of Business Ecosystem & Strategy, 2021.