Current Proceedings on Technology

Current Proceedings on Technology

CRM technology as a strengthening factor to business outcomes

Yazarlar: Hamid Tohidi

Cilt 1 , Sayı - , 2012 , Sayfalar -

Konular:-

Anahtar Kelimeler:CRM ,Technology ,Business

Özet: Software faces with the customer as sale force automation, business marketing automation, and customer support automation software. This is similar to the Enterprise Resource Planning and involves activities related to customer services such as orders, sale automation, and marketing and management of all such parts. This is among the primary applications of CRM. In dealing with operational CRM, one can combine it with financial affairs and human resources. This is what is being done by the Enterprise Resource Planning software such as PeopleSoft and SAP. This data comprehensiveness can be useful since a reason why many CRM projects fail is their inability to combine with previous systems.


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BibTex
KOPYALA
@article{2012, title={CRM technology as a strengthening factor to business outcomes}, volume={1}, number={0}, publisher={Current Proceedings on Technology }, author={Hamid Tohidi}, year={2012} }
APA
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Hamid Tohidi. (2012). CRM technology as a strengthening factor to business outcomes (Vol. 1). Vol. 1. Current Proceedings on Technology .
MLA
KOPYALA
Hamid Tohidi. CRM Technology as a Strengthening Factor to Business Outcomes. no. 0, Current Proceedings on Technology , 2012.