Current Proceedings on Technology

Yazarlar: Hamid Tohidi

Konular:-

Anahtar Kelimeler:Product,Output,Quality,Education,Customer,Quality management

Özet: In order to understand the quality in any circumstances, two fundamental questions are raised. The first question is: what is the product? Andwho are the customers? These questions are proportionally applicable on quality issues in training.Considering learners as the output, aims at eliminating the complexity of the learning process and uniformity of that for all learners. The distinction between an output and services is important because there are substantial differences between them that determine how quality assurance can be expressed in any of them.

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