Current Proceedings on Technology

Current Proceedings on Technology

e-Service continuance usage framework

Yazarlar: Yasemin Çetin Kaya, Sevgi Özkan

Cilt 3 , Sayı - , 2013 , Sayfalar -

Konular:-

Anahtar Kelimeler:Continuance usage,E-service adoption,Framework development

Özet: e-Services provide high performance to the user. In order to fulfil the expected benefit from e-service end-users should continue to use it. Therefore, it is important to investigate the factors that affect the continuance usage of end users. This study aims to develop an e-service continuance framework that predicts and explains e-service continuance usage and covers different belief determinants of usage intention. Actual users are included to the factor determination process and this approach brings about more accurate and effective results. This study contributes to the literature by identifying the factors that influence e-service usage for behavioral, normative and control beliefs.

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@article{2013, title={e-Service continuance usage framework}, volume={3}, number={0}, publisher={Current Proceedings on Technology }, author={Yasemin Çetin Kaya, Sevgi Özkan}, year={2013} }
APA
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Yasemin Çetin Kaya, Sevgi Özkan. (2013). e-Service continuance usage framework (Vol. 3). Vol. 3. Current Proceedings on Technology .
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Yasemin Çetin Kaya, Sevgi Özkan. E-Service Continuance Usage Framework. no. 0, Current Proceedings on Technology , 2013.
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