Current Proceedings on Technology
Yazarlar: Kimmo Nurmi, Nico Kyngäs, Jari Kyngäs
Konular:-
Anahtar Kelimeler:Workforce scheduling,Staff scheduling,Real-world scheduling,Metaheuristics,PEAST algorithm
Özet: Workforce scheduling has become increasingly important for both the public sector and private companies. Good rosters have many benefits for an organization, such as lower costs, more effective utilization of resources and fairer workloads and distribution of shifts. This paper summarizes our work with workforce scheduling. The paper presents the workforce scheduling process and examples of real-world instances which are solved using the PEAST algorithm. The workforce scheduling process includes seven phases: workload prediction, preference scheduling, shift generation, days-off scheduling, resource analysis, partitioning and staff rostering. The PEAST algorithm is used to solve all the phases of the workforce scheduling process. The PEAST algorithm has been successfully used to solve workforce scheduling problems in Finnish companies. The algorithm has been integrated into market-leading workforce management software in Finland.