International Journal of Management Research and Social Science
Impact of Empathy on Customer Loyalty through the Mediating Role of Relationship Quality in Retail Banks
Yazarlar: T. Padmavathi, J. Khaja Sheriff
Cilt 3 , Sayı 3 , 2016 , Sayfalar -
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BibTex
@article{2016, title={Impact of Empathy on Customer Loyalty through the Mediating Role of Relationship Quality in Retail Banks}, volume={3}, number={0}, publisher={International Journal of Management Research and Social Science}, author={T. Padmavathi, J. Khaja Sheriff}, year={2016} }
APA
T. Padmavathi, J. Khaja Sheriff. (2016). Impact of Empathy on Customer Loyalty through the Mediating Role of Relationship Quality in Retail Banks (Vol. 3). Vol. 3. International Journal of Management Research and Social Science.
MLA
T. Padmavathi, J. Khaja Sheriff. Impact of Empathy on Customer Loyalty through the Mediating Role of Relationship Quality in Retail Banks. no. 0, International Journal of Management Research and Social Science, 2016.