Business & Management Studies: An International Journal

Yazarlar: Elvan Karaarslan, Turhan Erkmen

Konular:-

Anahtar Kelimeler:Crew Resource Management,Flight Safety,Civil Aviation,Cabin Crew,COVID-19 Ekip Kaynak Yönetimi,Uçuş Emniyeti,Sivil Havacılık,Kabin Ekibi,COVID-19

Özet: In this study, the effect of COVID-19 on the aviation industry is discussed in terms of its effect on the attitudes of employees on Crew Resource Management (CRM). In addition, this study investigates whether there was a significant difference in CRM attitudes of cabin crew before COVID-19 and during the COVID-19 process. The findings of the study are essential for a safe flight operation. The COVID-19 process is the period that started with the World Health Organization’s global epidemic declaration in March 2020. In this study, with the participation of 250 cabin crew members working in a corporate airline company, the data obtained showed no significant difference between the CRM attitudes of cabin crews before COVID-19 and during the COVID-19 process.

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