Business & Management Studies: An International Journal

Yazarlar: Nil Konyalılar

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Özet: This research examines the effect of organizational commitment of personnel working in the airline industry on their turnover intention, considering the pandemic process. Organizational commitment in the research model; affective, continuance and normative commitment were considered internal sub-factors. In the study, 566 questionnaires were collected with the convenience sampling method. The obtained data were analyzed using the Smart PLS-SEM statistical program's covariance-based structural equation modelling method. According to the research results, the normative commitment of the personnel towards the place where they work negatively affects their turnover intention. However, the emotional and continuance commitment of the personnel do not negatively affect the turnover intention.

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