Business & Management Studies: An International Journal

Yazarlar: Gülçin ARSLAN, Kıymet YAVUZASLAN

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Özet: It is obvious  that technological innovations in banking sector, which is one of the sectors with the highest competition environment, is a factor that increases the competitiveness of banks. Furthermore, the characteristics of customer portfolio of banks could be the determinant of the profits of  banking sector from innovation. In this study; how the banking sector in Turkey developed together with technological innovations as well as its position among competitors in international banking sector has been investigated. Compared to the EU, which can be shown as the closest international competitor to the Turkish banking sector; in terms of technology utilization rate, it is pointed out that although the young population is particularly high in Turkey, there are much more potential areas such as number of branch and e-shopping which banks could develop.

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