Journal of Global Strategic Management
MEASURING AND MAPPING CUSTOMERS’ EXPECTATIONS AND PERCEPTIONS FOR AIRLINES THE SUNEXPRESS CASE WITH THE GAPS MODEL
Yazarlar: EDA ATILGAN, SERKAN AKINCI, SAFAK AKSOY
Cilt 2 , Sayı 1 , 2008 , Sayfalar -
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BibTex
KOPYALA
@article{2008, title={MEASURING AND MAPPING CUSTOMERS’ EXPECTATIONS AND PERCEPTIONS FOR AIRLINES THE SUNEXPRESS CASE WITH THE GAPS MODEL}, volume={2}, number={0}, publisher={Global Strategic Management}, author={EDA ATILGAN, SERKAN AKINCI, SAFAK AKSOY}, year={2008} }
APA
KOPYALA
EDA ATILGAN, SERKAN AKINCI, SAFAK AKSOY. (2008). MEASURING AND MAPPING CUSTOMERS’ EXPECTATIONS AND PERCEPTIONS FOR AIRLINES THE SUNEXPRESS CASE WITH THE GAPS MODEL (Vol. 2). Vol. 2. Global Strategic Management.
MLA
KOPYALA
EDA ATILGAN, SERKAN AKINCI, SAFAK AKSOY. MEASURING AND MAPPING CUSTOMERS’ EXPECTATIONS AND PERCEPTIONS FOR AIRLINES THE SUNEXPRESS CASE WITH THE GAPS MODEL. no. 0, Global Strategic Management, 2008.