Türkiye Sosyal Hizmet Araştırmaları Dergisi

Yazarlar: İsmail KURUHALİL, Aleyna ÖZYAZICI, Fahimeh HOSSEINNEZHAD

Konular:Sosyal Çalışma

Anahtar Kelimeler:Covid-19 pandemic,Social problems,Social work,Crisis

Özet: Social work, as a scientific discipline and practice-based profession, closely deals with social problems and disadvantaged individuals in the society. According to person in environment perspective, social work deals with the society and the individual as a whole in order to meet the basic needs of the individual, family, groups, communities and societies, to increase and strengthen their social functions, to provide psychosocial support and to improve the general welfare and well-being of the society. The purpose of this study is to examine the social work during the Covid-19 pandemic, which is defined as crisis, in the context of Social Service Centers (SHM) and municipal social service units in Istanbul. In this study, a total of 80 professional staff and managers were interviewed from 45 institutions, 28 SHMs and 17 municipal social service units. Findings is discussed under three headings respetively; before the Covid-19 pandemic, during the pandemic period and current problems. The ovrell goal of this research is to understand and analysis how social work is performed during the crisis intervention phase before and during the pandemic process. According to the findings, some of the services provided before the pandemic were suspended during the pandemic cycle, new services emerged in terms of crisis intervention, meeting urgent needs and social assistance have come forward. On the other hand, as the applications are received digitally, the workload of professional staff has increased and there emerged condrictions in social work duties and tasks.

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