Anka Tıp Dergisi

Yazarlar: Mustafa KATRAN, Yonca Senem AKDENİZ, Afşın İPEKCİ, İ̇brahim İKİZCELİ

Konular:Acil Tıp

DOI:10.38175/phnx.803046

Anahtar Kelimeler:Violence,Violence in health,Healthcare workers,Emergency department,Hospital

Özet: Objectives: We aimed to get a general opinion about characteristics of the violence, claimed that shown by healthcare workers against patients or relatives who applied to Cerrahpasa Medical Faculty Emergency Department, possible causes and preventive measures, and to evaluate the perspective of patients and relatives on violence in this study. Material and Method: The questionnaire form was administered to 250 patients or relatives who applied to Cerrahpaşa Medical Faculty Emergency Department and aged 18 years and older. Results: 20.4% (n:51) of the participants had reported exposure to violence in the hospital at least once. It is stated that the most prevalent type of violence was verbal violence (n:46) and violence occurred mostly in emergency departments (n:22). The assailants were mostly male and nurse/midwife/health staff. Violence exposure time was between 8:00 and 16:00 in 19 cases, between 16:00 and 24:00 in 19 cases, and between 24:00 and 8:00 in 12 cases. The majority of participants stated that they do nothing about the violence. The patient intensity was accused as the main cause of violence. Reduction in the patient’s crowd was mostly suggested as a solution to violence. Conclusion: These results can help in developing proper policy and safety measures for creating a safer hospital environment. It is necessary to perform interventions, especially to get a reduction in patient intensity and to improve miscommunication.

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