Sakarya Üniversitesi İşletme Enstitüsü Dergisi
Yazarlar: Necmiye Tülin İRGE, Ayşegül ÖZKAN, Özlem Munise KAYNAK
Konular:İşletme
Anahtar Kelimeler:Social Intelligence,Organizational Communication,Organization,Organizational Behavior,Human Resources
Özet: It is known that organizations need many different resources in order to survive in the transition from industrial society to information society. Communication adopted as a verbal or written process to specify the duties of employees at the beginning of the process; later it became an indispensable concept in the information society. Continuous and rapidly changing today's conditions both force businesses to comply with this situation and constantly innovate, and confront an intense competition. In such a challenging process, one of the most important resources for businesses to adapt to change and gain competitive advantage is human resources. Here, the main goal is for managers to get more effective results from employees, and the second goal is to increase employee satisfaction In this direction, the importance of organizational communication should not be overlooked. Organizational communication is defined as the exchange of information and ideas within the organization and with its environment. Social intelligence, on the other hand, is expressed as the ability to make sense of the relationship, establish an emotional connection, cooperate and social interaction skills in the individual's relationships with other individuals. The aim of this study is to determine the effect of perceived social intelligence of employees on organizational communication using simple and multiple linear regression analysis. The variables subject to this study are social intelligence and organizational communication, which is based on interaction. The research was conducted on 385 employees, who were accessed by convenience sampling method, in November-December 2019. The data obtained from the surveys were interpreted with the outputs of the SPSS statistics program and the hypotheses were tested. Simple and multiple regression analysis was used as a research method. As a result of the research, it was determined that the effect of perceived social intelligence of employees on organizational communication was very low. Comments and suggestions are also included for future studies and it is thought that the study will contribute to both the literature and the sectoral field.