Ekonomi ve Finansal Araştırmalar Dergisi

Yazarlar: ["Yaren KOCATÜRK"]

Konular:-

DOI:10.56668/jefr.1310735

Anahtar Kelimeler:Dijital bankacılık,Mobil Bankacılık,İnternet Bankacılığı

Özet: Among the financial sectors, the banking sector has become one of the sectors showing the fastest development with digitalization. Thanks to digitalization, banks have become able to offer all services not only through branch channels, but also through mobile and Internet banking. Customers have the opportunity to make transactions anywhere they want without time and space limits via smartphone, computer and tablet. Digitalization has brought with it many advantages such as cost advantage, revenue increase, fast transaction processing, transaction tracking and transaction diversity. The digital banking system has prepared the ground for bringing large and small-scale banks to a close level. Banks that constantly improve their technological infrastructure and come out with experience and system management are advantageous. In this study, it is aimed to highlight the advantages of digital banking by looking at the current data on mobile and Internet banking transactions, the number of bank branches and the number of employees and to reveal how the banking sector is affected.

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