Uluslararası Yönetim Akademisi Dergisi

Yazarlar: Yakup KARACA, Namık Kemal ÖZTÜRK

Konular:Kamu Yönetimi

DOI:10.33712/mana.649557

Anahtar Kelimeler:Local Governments,Digital Transformation,Digital Municipalityc,E-Municipality,Municipality of Molenlanden

Özet: In the digital world of our century, the rise of Generation Z and the metamorphosis of individuals' expectations from public administration, resource shortages and so on. factors have led to a change in public administration's understanding of service delivery. However, among these factors, digital transformation is the most important factor that will affect the socio-economic life and public services in a multi-dimensional way on a global scale. With the digital transformation realized through technologies such as artificial intelligence and big data, public services will be provided to citizens in a faster and better quality. Together with the digital transformation at the global scale, the change and transformation of local administrations, which is the closest unit to the public service provider to the citizen, has been the subject of discussion. From this point of view, is it possible to work as a municipality without a city hall? Can a next generation of digital municipalities be realized beyond the provision of services by municipalities to digital applications? Molenlanden Municipality will be used as an example.

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