Açıköğretim Uygulamaları ve Araştırmaları Dergisi

Yazarlar: Murat DURALİ, Nilgün ÖZDAMAR

Konular:Eğitim, Eğitim Araştırmaları

DOI:10.51948/auad.854625

Anahtar Kelimeler:Aviation Management,NPS,Net Promoter Score,Open and Distance Education,Learner Profile

Özet: In this study, the general profile of the students of the Aviation Management Undergraduate Program 2019-2020 fall semester, affiliated to Anadolu University Faculty of Business Administration, regarding their demographic characteristics, career priorities, and reasons for choosing the program is defined. It aims to determine learners' satisfaction with the distance education and support services offered by the Anadolu University Open Education system. Similarly, by measuring the study's net promoter score, the learners' level of commitment to the program and distance education was examined. The learners' demographic characteristics, the goals of choosing the program they studied, and the evaluation results were measured using regression analysis to calculate how much they affect the net recommendation score. According to the results, it is understood from the answers given by the learners that they have a positive approach towards the distance education system, and they have a tendency to continue postgraduate education through distance education. The Net Promoter Score (NPS) of learners for the Aviation Management program is 29. This result shows that the learners are satisfied with the Open Education system.

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