Uluslararası İnsan Çalışmaları Dergisi

Yazarlar: Adem ÖZDEMİR, Ahmet GÜRBÜZ

Konular:Sosyal

DOI:10.35235/uicd.688127

Anahtar Kelimeler:Satisfaction Level,Quality in Higher Education,University

Özet: The aim of this study is to determine the problems experienced in university by making use of the views of academicians working at university and to bring solutions. Academics; management and organization, education, research, infrastructure and the satisfaction level of relations with stakeholders. In the study, a method for descriptive survey, which aims to reveal the current situation, was used. The research group consists of 194 academic staff working in Ağrı İbrahim Çeçen University. Academic Personnel Satisfaction Questionnaire, which was developed by Mehmet Akif Ersoy University Academic Evaluation and Quality Improvement Committee, was used to measure academic satisfaction. The survey was previously applied to the academic staff of Mehmet Akif Ersoy University and aimed to evaluate the academic-administrative services of academicians, to make long-medium-short term strategic plans and to continuously improve the quality of the services it provides. The scale consists of a personal information form and five sub-dimensions to measure demographic characteristics. These sub-dimensions are management and organization, education, research, infrastructure, relations with stakeholders. Mann-Whitney U Test was used for paired comparisons and Kruskal-Wallis Variance Analysis was used for multiple comparisons. Frequency and percentage method were used for the analysis of demographic data. As a result of the research, it was seen that the sub-dimension with the most positive opinions of the participants was the infrastructure (x̄ = 3.47), while the sub-dimension with the most negative opinions was the research (x̄ = 2.68). The average of the answers given by the academicians regarding the total satisfaction survey was calculated as (x̄ = 3.17).

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