Asian Journal of Distance Education

Yazarlar: HERMAN

Konular:

Anahtar Kelimeler:Distance Education

Özet: This article discusses relationship between five sub-variables (tutorial preparation, mastery of subject, teaching ability, communication ability, and tutor’s discipline) in tutor performance variable, tutorial result variable, tutorial cost variable and students’ satisfaction variable in faceto-face tutorial at Universitas Terbuka, Indonesia. Totally, there are seven independent variables and one dependent variable. Three sub-variables (mastery of subject. teaching ability, communication ability) in tutor performance are interacted. 200 respondents as a sample were collected by purposive sampling. To analyze the data, factorial analysis, correlation, and regression were used. The result showed that there are significant and positive correlation between sub-variables in tutor’s performance (tutorial preparation, mastery of subject, teaching ability, communication ability, and tutor’s discipline), tutorial result, tutorial cost and customer satisfaction. In addition coefficients regression between some sub-variables and their interaction in tutor performance, tutorial result, and student’s satisfaction are also significant.

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